curl --request PUT \
--url https://api.nuvia.ai/v1/conversations/{id} \
--header 'Authorization: Bearer <token>' \
--header 'Content-Type: application/json' \
--data '
{
"additional_attributes": {},
"custom_attributes": {},
"agent": "<string>",
"current_step_slug": "<string>",
"current_step": "<string>",
"requires_attention": {
"requested_at": "<string>"
},
"contact_last_activity_at": "<string>",
"last_activity_at": "<string>",
"allow_send_messages_at": "<string>",
"referral": {
"source_url": "<string>",
"source_id": "<string>",
"source_type": "<string>",
"source_app": "<string>",
"title": "<string>",
"body": "<string>",
"media_type": "<string>",
"media_url": "<string>",
"thumbnail_url": "<string>",
"ctwa_clid": "<string>",
"welcome_message": {
"text": "<string>"
},
"greeting_message": "<string>",
"conversion_source": "<string>",
"entry_point_app": "<string>",
"conversion_delay_seconds": 123,
"raw_data": {}
},
"status": "<string>",
"resume": "<string>",
"lead_score": 50,
"safety_scores": {
"prompt_injection": 123,
"harmful_content": 123,
"assertiveness": 123,
"hallucination": 123
}
}
'import requests
url = "https://api.nuvia.ai/v1/conversations/{id}"
payload = {
"additional_attributes": {},
"custom_attributes": {},
"agent": "<string>",
"current_step_slug": "<string>",
"current_step": "<string>",
"requires_attention": { "requested_at": "<string>" },
"contact_last_activity_at": "<string>",
"last_activity_at": "<string>",
"allow_send_messages_at": "<string>",
"referral": {
"source_url": "<string>",
"source_id": "<string>",
"source_type": "<string>",
"source_app": "<string>",
"title": "<string>",
"body": "<string>",
"media_type": "<string>",
"media_url": "<string>",
"thumbnail_url": "<string>",
"ctwa_clid": "<string>",
"welcome_message": { "text": "<string>" },
"greeting_message": "<string>",
"conversion_source": "<string>",
"entry_point_app": "<string>",
"conversion_delay_seconds": 123,
"raw_data": {}
},
"status": "<string>",
"resume": "<string>",
"lead_score": 50,
"safety_scores": {
"prompt_injection": 123,
"harmful_content": 123,
"assertiveness": 123,
"hallucination": 123
}
}
headers = {
"Authorization": "Bearer <token>",
"Content-Type": "application/json"
}
response = requests.put(url, json=payload, headers=headers)
print(response.text)const options = {
method: 'PUT',
headers: {Authorization: 'Bearer <token>', 'Content-Type': 'application/json'},
body: JSON.stringify({
additional_attributes: {},
custom_attributes: {},
agent: '<string>',
current_step_slug: '<string>',
current_step: '<string>',
requires_attention: {requested_at: '<string>'},
contact_last_activity_at: '<string>',
last_activity_at: '<string>',
allow_send_messages_at: '<string>',
referral: {
source_url: '<string>',
source_id: '<string>',
source_type: '<string>',
source_app: '<string>',
title: '<string>',
body: JSON.stringify('<string>'),
media_type: '<string>',
media_url: '<string>',
thumbnail_url: '<string>',
ctwa_clid: '<string>',
welcome_message: {text: '<string>'},
greeting_message: '<string>',
conversion_source: '<string>',
entry_point_app: '<string>',
conversion_delay_seconds: 123,
raw_data: {}
},
status: '<string>',
resume: '<string>',
lead_score: 50,
safety_scores: {
prompt_injection: 123,
harmful_content: 123,
assertiveness: 123,
hallucination: 123
}
})
};
fetch('https://api.nuvia.ai/v1/conversations/{id}', options)
.then(res => res.json())
.then(res => console.log(res))
.catch(err => console.error(err));<?php
$curl = curl_init();
curl_setopt_array($curl, [
CURLOPT_URL => "https://api.nuvia.ai/v1/conversations/{id}",
CURLOPT_RETURNTRANSFER => true,
CURLOPT_ENCODING => "",
CURLOPT_MAXREDIRS => 10,
CURLOPT_TIMEOUT => 30,
CURLOPT_HTTP_VERSION => CURL_HTTP_VERSION_1_1,
CURLOPT_CUSTOMREQUEST => "PUT",
CURLOPT_POSTFIELDS => json_encode([
'additional_attributes' => [
],
'custom_attributes' => [
],
'agent' => '<string>',
'current_step_slug' => '<string>',
'current_step' => '<string>',
'requires_attention' => [
'requested_at' => '<string>'
],
'contact_last_activity_at' => '<string>',
'last_activity_at' => '<string>',
'allow_send_messages_at' => '<string>',
'referral' => [
'source_url' => '<string>',
'source_id' => '<string>',
'source_type' => '<string>',
'source_app' => '<string>',
'title' => '<string>',
'body' => '<string>',
'media_type' => '<string>',
'media_url' => '<string>',
'thumbnail_url' => '<string>',
'ctwa_clid' => '<string>',
'welcome_message' => [
'text' => '<string>'
],
'greeting_message' => '<string>',
'conversion_source' => '<string>',
'entry_point_app' => '<string>',
'conversion_delay_seconds' => 123,
'raw_data' => [
]
],
'status' => '<string>',
'resume' => '<string>',
'lead_score' => 50,
'safety_scores' => [
'prompt_injection' => 123,
'harmful_content' => 123,
'assertiveness' => 123,
'hallucination' => 123
]
]),
CURLOPT_HTTPHEADER => [
"Authorization: Bearer <token>",
"Content-Type: application/json"
],
]);
$response = curl_exec($curl);
$err = curl_error($curl);
curl_close($curl);
if ($err) {
echo "cURL Error #:" . $err;
} else {
echo $response;
}package main
import (
"fmt"
"strings"
"net/http"
"io"
)
func main() {
url := "https://api.nuvia.ai/v1/conversations/{id}"
payload := strings.NewReader("{\n \"additional_attributes\": {},\n \"custom_attributes\": {},\n \"agent\": \"<string>\",\n \"current_step_slug\": \"<string>\",\n \"current_step\": \"<string>\",\n \"requires_attention\": {\n \"requested_at\": \"<string>\"\n },\n \"contact_last_activity_at\": \"<string>\",\n \"last_activity_at\": \"<string>\",\n \"allow_send_messages_at\": \"<string>\",\n \"referral\": {\n \"source_url\": \"<string>\",\n \"source_id\": \"<string>\",\n \"source_type\": \"<string>\",\n \"source_app\": \"<string>\",\n \"title\": \"<string>\",\n \"body\": \"<string>\",\n \"media_type\": \"<string>\",\n \"media_url\": \"<string>\",\n \"thumbnail_url\": \"<string>\",\n \"ctwa_clid\": \"<string>\",\n \"welcome_message\": {\n \"text\": \"<string>\"\n },\n \"greeting_message\": \"<string>\",\n \"conversion_source\": \"<string>\",\n \"entry_point_app\": \"<string>\",\n \"conversion_delay_seconds\": 123,\n \"raw_data\": {}\n },\n \"status\": \"<string>\",\n \"resume\": \"<string>\",\n \"lead_score\": 50,\n \"safety_scores\": {\n \"prompt_injection\": 123,\n \"harmful_content\": 123,\n \"assertiveness\": 123,\n \"hallucination\": 123\n }\n}")
req, _ := http.NewRequest("PUT", url, payload)
req.Header.Add("Authorization", "Bearer <token>")
req.Header.Add("Content-Type", "application/json")
res, _ := http.DefaultClient.Do(req)
defer res.Body.Close()
body, _ := io.ReadAll(res.Body)
fmt.Println(string(body))
}HttpResponse<String> response = Unirest.put("https://api.nuvia.ai/v1/conversations/{id}")
.header("Authorization", "Bearer <token>")
.header("Content-Type", "application/json")
.body("{\n \"additional_attributes\": {},\n \"custom_attributes\": {},\n \"agent\": \"<string>\",\n \"current_step_slug\": \"<string>\",\n \"current_step\": \"<string>\",\n \"requires_attention\": {\n \"requested_at\": \"<string>\"\n },\n \"contact_last_activity_at\": \"<string>\",\n \"last_activity_at\": \"<string>\",\n \"allow_send_messages_at\": \"<string>\",\n \"referral\": {\n \"source_url\": \"<string>\",\n \"source_id\": \"<string>\",\n \"source_type\": \"<string>\",\n \"source_app\": \"<string>\",\n \"title\": \"<string>\",\n \"body\": \"<string>\",\n \"media_type\": \"<string>\",\n \"media_url\": \"<string>\",\n \"thumbnail_url\": \"<string>\",\n \"ctwa_clid\": \"<string>\",\n \"welcome_message\": {\n \"text\": \"<string>\"\n },\n \"greeting_message\": \"<string>\",\n \"conversion_source\": \"<string>\",\n \"entry_point_app\": \"<string>\",\n \"conversion_delay_seconds\": 123,\n \"raw_data\": {}\n },\n \"status\": \"<string>\",\n \"resume\": \"<string>\",\n \"lead_score\": 50,\n \"safety_scores\": {\n \"prompt_injection\": 123,\n \"harmful_content\": 123,\n \"assertiveness\": 123,\n \"hallucination\": 123\n }\n}")
.asString();require 'uri'
require 'net/http'
url = URI("https://api.nuvia.ai/v1/conversations/{id}")
http = Net::HTTP.new(url.host, url.port)
http.use_ssl = true
request = Net::HTTP::Put.new(url)
request["Authorization"] = 'Bearer <token>'
request["Content-Type"] = 'application/json'
request.body = "{\n \"additional_attributes\": {},\n \"custom_attributes\": {},\n \"agent\": \"<string>\",\n \"current_step_slug\": \"<string>\",\n \"current_step\": \"<string>\",\n \"requires_attention\": {\n \"requested_at\": \"<string>\"\n },\n \"contact_last_activity_at\": \"<string>\",\n \"last_activity_at\": \"<string>\",\n \"allow_send_messages_at\": \"<string>\",\n \"referral\": {\n \"source_url\": \"<string>\",\n \"source_id\": \"<string>\",\n \"source_type\": \"<string>\",\n \"source_app\": \"<string>\",\n \"title\": \"<string>\",\n \"body\": \"<string>\",\n \"media_type\": \"<string>\",\n \"media_url\": \"<string>\",\n \"thumbnail_url\": \"<string>\",\n \"ctwa_clid\": \"<string>\",\n \"welcome_message\": {\n \"text\": \"<string>\"\n },\n \"greeting_message\": \"<string>\",\n \"conversion_source\": \"<string>\",\n \"entry_point_app\": \"<string>\",\n \"conversion_delay_seconds\": 123,\n \"raw_data\": {}\n },\n \"status\": \"<string>\",\n \"resume\": \"<string>\",\n \"lead_score\": 50,\n \"safety_scores\": {\n \"prompt_injection\": 123,\n \"harmful_content\": 123,\n \"assertiveness\": 123,\n \"hallucination\": 123\n }\n}"
response = http.request(request)
puts response.read_body{
"last_activity_at": "<unknown>",
"contact": "<unknown>",
"inbox": "<unknown>",
"company": "<unknown>",
"_id": "<string>",
"additional_attributes": "<unknown>",
"agent_last_activity_at": "<unknown>",
"contact_last_activity_at": "<unknown>",
"allow_send_messages_at": "<unknown>",
"agent": "<unknown>",
"current_step": "<unknown>",
"user": "<unknown>",
"requires_attention": {
"requested_at": "<unknown>"
},
"referral": "<unknown>",
"createdAt": "<unknown>",
"updatedAt": "<unknown>",
"resolved_count": 123
}Atualizar conversa
Atualiza os dados de uma conversa existente
curl --request PUT \
--url https://api.nuvia.ai/v1/conversations/{id} \
--header 'Authorization: Bearer <token>' \
--header 'Content-Type: application/json' \
--data '
{
"additional_attributes": {},
"custom_attributes": {},
"agent": "<string>",
"current_step_slug": "<string>",
"current_step": "<string>",
"requires_attention": {
"requested_at": "<string>"
},
"contact_last_activity_at": "<string>",
"last_activity_at": "<string>",
"allow_send_messages_at": "<string>",
"referral": {
"source_url": "<string>",
"source_id": "<string>",
"source_type": "<string>",
"source_app": "<string>",
"title": "<string>",
"body": "<string>",
"media_type": "<string>",
"media_url": "<string>",
"thumbnail_url": "<string>",
"ctwa_clid": "<string>",
"welcome_message": {
"text": "<string>"
},
"greeting_message": "<string>",
"conversion_source": "<string>",
"entry_point_app": "<string>",
"conversion_delay_seconds": 123,
"raw_data": {}
},
"status": "<string>",
"resume": "<string>",
"lead_score": 50,
"safety_scores": {
"prompt_injection": 123,
"harmful_content": 123,
"assertiveness": 123,
"hallucination": 123
}
}
'import requests
url = "https://api.nuvia.ai/v1/conversations/{id}"
payload = {
"additional_attributes": {},
"custom_attributes": {},
"agent": "<string>",
"current_step_slug": "<string>",
"current_step": "<string>",
"requires_attention": { "requested_at": "<string>" },
"contact_last_activity_at": "<string>",
"last_activity_at": "<string>",
"allow_send_messages_at": "<string>",
"referral": {
"source_url": "<string>",
"source_id": "<string>",
"source_type": "<string>",
"source_app": "<string>",
"title": "<string>",
"body": "<string>",
"media_type": "<string>",
"media_url": "<string>",
"thumbnail_url": "<string>",
"ctwa_clid": "<string>",
"welcome_message": { "text": "<string>" },
"greeting_message": "<string>",
"conversion_source": "<string>",
"entry_point_app": "<string>",
"conversion_delay_seconds": 123,
"raw_data": {}
},
"status": "<string>",
"resume": "<string>",
"lead_score": 50,
"safety_scores": {
"prompt_injection": 123,
"harmful_content": 123,
"assertiveness": 123,
"hallucination": 123
}
}
headers = {
"Authorization": "Bearer <token>",
"Content-Type": "application/json"
}
response = requests.put(url, json=payload, headers=headers)
print(response.text)const options = {
method: 'PUT',
headers: {Authorization: 'Bearer <token>', 'Content-Type': 'application/json'},
body: JSON.stringify({
additional_attributes: {},
custom_attributes: {},
agent: '<string>',
current_step_slug: '<string>',
current_step: '<string>',
requires_attention: {requested_at: '<string>'},
contact_last_activity_at: '<string>',
last_activity_at: '<string>',
allow_send_messages_at: '<string>',
referral: {
source_url: '<string>',
source_id: '<string>',
source_type: '<string>',
source_app: '<string>',
title: '<string>',
body: JSON.stringify('<string>'),
media_type: '<string>',
media_url: '<string>',
thumbnail_url: '<string>',
ctwa_clid: '<string>',
welcome_message: {text: '<string>'},
greeting_message: '<string>',
conversion_source: '<string>',
entry_point_app: '<string>',
conversion_delay_seconds: 123,
raw_data: {}
},
status: '<string>',
resume: '<string>',
lead_score: 50,
safety_scores: {
prompt_injection: 123,
harmful_content: 123,
assertiveness: 123,
hallucination: 123
}
})
};
fetch('https://api.nuvia.ai/v1/conversations/{id}', options)
.then(res => res.json())
.then(res => console.log(res))
.catch(err => console.error(err));<?php
$curl = curl_init();
curl_setopt_array($curl, [
CURLOPT_URL => "https://api.nuvia.ai/v1/conversations/{id}",
CURLOPT_RETURNTRANSFER => true,
CURLOPT_ENCODING => "",
CURLOPT_MAXREDIRS => 10,
CURLOPT_TIMEOUT => 30,
CURLOPT_HTTP_VERSION => CURL_HTTP_VERSION_1_1,
CURLOPT_CUSTOMREQUEST => "PUT",
CURLOPT_POSTFIELDS => json_encode([
'additional_attributes' => [
],
'custom_attributes' => [
],
'agent' => '<string>',
'current_step_slug' => '<string>',
'current_step' => '<string>',
'requires_attention' => [
'requested_at' => '<string>'
],
'contact_last_activity_at' => '<string>',
'last_activity_at' => '<string>',
'allow_send_messages_at' => '<string>',
'referral' => [
'source_url' => '<string>',
'source_id' => '<string>',
'source_type' => '<string>',
'source_app' => '<string>',
'title' => '<string>',
'body' => '<string>',
'media_type' => '<string>',
'media_url' => '<string>',
'thumbnail_url' => '<string>',
'ctwa_clid' => '<string>',
'welcome_message' => [
'text' => '<string>'
],
'greeting_message' => '<string>',
'conversion_source' => '<string>',
'entry_point_app' => '<string>',
'conversion_delay_seconds' => 123,
'raw_data' => [
]
],
'status' => '<string>',
'resume' => '<string>',
'lead_score' => 50,
'safety_scores' => [
'prompt_injection' => 123,
'harmful_content' => 123,
'assertiveness' => 123,
'hallucination' => 123
]
]),
CURLOPT_HTTPHEADER => [
"Authorization: Bearer <token>",
"Content-Type: application/json"
],
]);
$response = curl_exec($curl);
$err = curl_error($curl);
curl_close($curl);
if ($err) {
echo "cURL Error #:" . $err;
} else {
echo $response;
}package main
import (
"fmt"
"strings"
"net/http"
"io"
)
func main() {
url := "https://api.nuvia.ai/v1/conversations/{id}"
payload := strings.NewReader("{\n \"additional_attributes\": {},\n \"custom_attributes\": {},\n \"agent\": \"<string>\",\n \"current_step_slug\": \"<string>\",\n \"current_step\": \"<string>\",\n \"requires_attention\": {\n \"requested_at\": \"<string>\"\n },\n \"contact_last_activity_at\": \"<string>\",\n \"last_activity_at\": \"<string>\",\n \"allow_send_messages_at\": \"<string>\",\n \"referral\": {\n \"source_url\": \"<string>\",\n \"source_id\": \"<string>\",\n \"source_type\": \"<string>\",\n \"source_app\": \"<string>\",\n \"title\": \"<string>\",\n \"body\": \"<string>\",\n \"media_type\": \"<string>\",\n \"media_url\": \"<string>\",\n \"thumbnail_url\": \"<string>\",\n \"ctwa_clid\": \"<string>\",\n \"welcome_message\": {\n \"text\": \"<string>\"\n },\n \"greeting_message\": \"<string>\",\n \"conversion_source\": \"<string>\",\n \"entry_point_app\": \"<string>\",\n \"conversion_delay_seconds\": 123,\n \"raw_data\": {}\n },\n \"status\": \"<string>\",\n \"resume\": \"<string>\",\n \"lead_score\": 50,\n \"safety_scores\": {\n \"prompt_injection\": 123,\n \"harmful_content\": 123,\n \"assertiveness\": 123,\n \"hallucination\": 123\n }\n}")
req, _ := http.NewRequest("PUT", url, payload)
req.Header.Add("Authorization", "Bearer <token>")
req.Header.Add("Content-Type", "application/json")
res, _ := http.DefaultClient.Do(req)
defer res.Body.Close()
body, _ := io.ReadAll(res.Body)
fmt.Println(string(body))
}HttpResponse<String> response = Unirest.put("https://api.nuvia.ai/v1/conversations/{id}")
.header("Authorization", "Bearer <token>")
.header("Content-Type", "application/json")
.body("{\n \"additional_attributes\": {},\n \"custom_attributes\": {},\n \"agent\": \"<string>\",\n \"current_step_slug\": \"<string>\",\n \"current_step\": \"<string>\",\n \"requires_attention\": {\n \"requested_at\": \"<string>\"\n },\n \"contact_last_activity_at\": \"<string>\",\n \"last_activity_at\": \"<string>\",\n \"allow_send_messages_at\": \"<string>\",\n \"referral\": {\n \"source_url\": \"<string>\",\n \"source_id\": \"<string>\",\n \"source_type\": \"<string>\",\n \"source_app\": \"<string>\",\n \"title\": \"<string>\",\n \"body\": \"<string>\",\n \"media_type\": \"<string>\",\n \"media_url\": \"<string>\",\n \"thumbnail_url\": \"<string>\",\n \"ctwa_clid\": \"<string>\",\n \"welcome_message\": {\n \"text\": \"<string>\"\n },\n \"greeting_message\": \"<string>\",\n \"conversion_source\": \"<string>\",\n \"entry_point_app\": \"<string>\",\n \"conversion_delay_seconds\": 123,\n \"raw_data\": {}\n },\n \"status\": \"<string>\",\n \"resume\": \"<string>\",\n \"lead_score\": 50,\n \"safety_scores\": {\n \"prompt_injection\": 123,\n \"harmful_content\": 123,\n \"assertiveness\": 123,\n \"hallucination\": 123\n }\n}")
.asString();require 'uri'
require 'net/http'
url = URI("https://api.nuvia.ai/v1/conversations/{id}")
http = Net::HTTP.new(url.host, url.port)
http.use_ssl = true
request = Net::HTTP::Put.new(url)
request["Authorization"] = 'Bearer <token>'
request["Content-Type"] = 'application/json'
request.body = "{\n \"additional_attributes\": {},\n \"custom_attributes\": {},\n \"agent\": \"<string>\",\n \"current_step_slug\": \"<string>\",\n \"current_step\": \"<string>\",\n \"requires_attention\": {\n \"requested_at\": \"<string>\"\n },\n \"contact_last_activity_at\": \"<string>\",\n \"last_activity_at\": \"<string>\",\n \"allow_send_messages_at\": \"<string>\",\n \"referral\": {\n \"source_url\": \"<string>\",\n \"source_id\": \"<string>\",\n \"source_type\": \"<string>\",\n \"source_app\": \"<string>\",\n \"title\": \"<string>\",\n \"body\": \"<string>\",\n \"media_type\": \"<string>\",\n \"media_url\": \"<string>\",\n \"thumbnail_url\": \"<string>\",\n \"ctwa_clid\": \"<string>\",\n \"welcome_message\": {\n \"text\": \"<string>\"\n },\n \"greeting_message\": \"<string>\",\n \"conversion_source\": \"<string>\",\n \"entry_point_app\": \"<string>\",\n \"conversion_delay_seconds\": 123,\n \"raw_data\": {}\n },\n \"status\": \"<string>\",\n \"resume\": \"<string>\",\n \"lead_score\": 50,\n \"safety_scores\": {\n \"prompt_injection\": 123,\n \"harmful_content\": 123,\n \"assertiveness\": 123,\n \"hallucination\": 123\n }\n}"
response = http.request(request)
puts response.read_body{
"last_activity_at": "<unknown>",
"contact": "<unknown>",
"inbox": "<unknown>",
"company": "<unknown>",
"_id": "<string>",
"additional_attributes": "<unknown>",
"agent_last_activity_at": "<unknown>",
"contact_last_activity_at": "<unknown>",
"allow_send_messages_at": "<unknown>",
"agent": "<unknown>",
"current_step": "<unknown>",
"user": "<unknown>",
"requires_attention": {
"requested_at": "<unknown>"
},
"referral": "<unknown>",
"createdAt": "<unknown>",
"updatedAt": "<unknown>",
"resolved_count": 123
}Autorizações
Token JWT de autenticação
Cabeçalhos
Identificador da empresa-alvo. Obrigatório apenas para API Keys globais (type=global). Ignorado para API Keys de empresa e usuários humanos.
Parâmetros de caminho
ID da conversa
Corpo
Atributos adicionais da conversa (chave-valor)
Show child attributes
Show child attributes
Atributos de sistema (deal vinculado, etc.)
Show child attributes
Show child attributes
Quem está respondendo (AGENT/HUMAN)
AGENT, HUMAN, UNASSIGNED ID do agente
Slug do passo atual
ID do passo atual do fluxo
Atenção necessária
Show child attributes
Show child attributes
Data da última atividade do contato
Data da última atividade
Data até quando pode enviar mensagens (janela de 24h do WhatsApp)
Dados de referral da conversa (anúncios, posts)
Show child attributes
Show child attributes
Status da conversa
Resumo da conversa gerado pelo specialist
Temperatura comercial classificada pelo specialist
HOT, WARM, COLD, CLOSED Sentimento classificado pelo specialist
POSITIVE, NEUTRAL, NEGATIVE Qualificação BANT/GPCT/MEDDIC (specialist)
Show child attributes
Show child attributes
Lead score 0-100 baseado na qualificação + ICP
0 <= x <= 100Safety scores (prompt injection, hallucination, etc.)
Show child attributes
Show child attributes
Resposta
Conversa atualizada com sucesso
Data da última atividade
Status da conversa
OPEN, RESOLVED Quem está respondendo (AGENT/HUMAN)
AGENT, HUMAN, UNASSIGNED Contato da conversa
Inbox da conversa
Empresa da conversa
ID da conversa
Atributos adicionais da conversa
Data da última atividade do agente
Data da última atividade do contato
Data permitida para enviar mensagens
Prioridade da conversa
4, 3, 2, 1 Agente atribuído à conversa
Passo atual do fluxo do agente
Usuário atribuído à conversa
Atenção necessária
Show child attributes
Show child attributes
Dados de referral da conversa
Data de criação da conversa
Data de atualização da conversa
Quantidade de conversas resolvidas do contato (apenas quando agrupado)