| Contacts | Create, update, and look up contacts and their links. | contacts |
| Contact notes | List, create, update, and delete a contact’s notes. No page in the Reference yet. | contact-notes |
| Custom fields | List custom fields and their options, and write a field’s value on the conversation, the contact, or the company. | custom-fields |
| Conversations | List conversations and manage agent, owner, priority, and team assignment. | conversations |
| Messages | Send text, WhatsApp templates, and files, and read a conversation’s history with received attachments. | messages |
| Files and attachments | Upload the file that you then send as a message attachment. | messages |
| Inboxes | Manage the operation’s inboxes. | inboxes |
| Quick replies | Manage quick replies and fill in a reply’s variables for a conversation. No page in the Reference yet. | inbox-snippets |
